Jo Shoesmith, Chief Creative Officer at Amazon, joins us for a second time to reveal how one of the world’s biggest brands continues to make advertising that connects emotionally and stands the test of time. She shares what she’s learned moving from agency life to leading creativity inside a global giant, why Amazon still invests in traditional media, and the secret to ads that run for 3–5 years without losing impact.We also discuss why right-brained storytelling works, the surprising insights about Gen Z, and how Amazon balances scale, agility, and creativity in the age of AI.Timestamps00:00 - Intro01:21 - Learnings from going agency side to brand side04:18 - How much does Amazon spend on advertising each year?05:02 - Why Amazon still advertises using traditional media06:21 - Why is Amazon’s creative so effective?08:57 - Why Amazon’s advertising is so right brained10:33 - Why Amazon make ads to run for 3-5 years14:25 - Amazon re-airing the popular “Grannies” ad17:00 - Why the industry is obsessed with youth18:33 - The interesting numbers behind Gen Z and advertising21:00 - Japanese Granny Ad from Amazon23:07 - The only Cannes Lion Jon has ever won26:11 - Using production to discover new stories29:48 - Amazon’s CCO’s thoughts on AI and creativity32:56 - Is AI used in the creative process at Amazon?35:29 - How does such a big company stay so agile?36:24 - What one thing has made the biggest difference for Jo?