Episode Summary
Things change fast in the digital world. On the other hand, business tactics can be slow to adapt. Crafting content with the intent of “going viral” has been part of the communication playbook for more than a decade. There was never a guaranteed approach to catching this lightning in a bottle, but that didn’t stop marketers and PR practitioners from trying.
That effort is increasingly futile, as the social media companies that host the content have altered their algorithms, and people are paying attention to different things these days. This has led several marketing influencers to suggest that it’s time to move on from the attempt to produce content specifically in the hopes that it will go viral. Neville and Shel share some data points and debate whether going viral should remain a communication goal in this short midweek episode.
Links from this episode:
Is Going Viral Dead?
Evaluating the effect of viral posts on social media engagement
We Don’t Care About Viral Marketing Anymore
The Viral Effect: Unpacking the Influence of Viral Marketing Campaigns on Generation Z’s Purchase Intentions
The next monthly, long-form episode of FIR will drop on Monday, October 27.
We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. To obtain the credentials needed to participate, contact Shel or Neville directly, request them in our Facebook group, or email fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on [Neville’s blog](https://www.nevillehobson.io/) and [Shel’s blog](https://holtz.com/blog/).
Disclaimer: The opinions expressed in this podcast are Shel’s and Neville’s and do not reflect the views of their employers and/or clients.
Raw Transcript
Neville Hobson: Hi everyone, and welcome to For Immediate Release. This is episode 485. I’m Neville Hobson.
Shel Holtz: And I’m Shel Holtz, and it is time to stop making going viral the point of our work. I’m not arguing that reach is irrelevant. I’m arguing that virality as an objective is a strategic dead end. High variance, low repeatability, and increasingly disconnected from outcomes that matter. I’ll explain right after this.
For years, viral success stories seduced communicators, and I’m among them. There’s a thrill in watching that graph spike, but we’ve learned a few hard truths. First, virality is unpredictable by design. Platforms tune feeds to maximize their goals, not yours. Second, even when you catch lightning in a bottle, the spike rarely results in any kind of durable advantage. A new peer-reviewed analysis of more than a thousand European news publishers on Facebook and YouTube, published in the journal
