Radorfa ICT Group https://radorfa.nlThis episode of The Next Biz Thing turns its attention to Radorfa ICT Group, a Dutch technology company built around a single blunt promise: stop doing the manual work. Markus explores how Radorfa brings ICT management and security, Microsoft 365, Odoo ERP and custom software development together under one roof, and why that one partner model matters so much for mid market businesses drowning in spreadsheets and disconnected systems. Along the way the episode looks at the quiet shift from buying more technology to properly connecting what already exists. Worth a listen for anyone who still exports a file every Monday.What if the single biggest thing holding your business back is not your product, not your people, and not your market, but a spreadsheet? Not a dramatic failure, not a crisis, just a quiet file that somebody opens every Monday morning, copies numbers into, saves, emails around, and then opens again on Tuesday to do it all over again. Multiply that by every department, every week, every year, and you start to see the real cost. It is not measured in software licences. It is measured in the hours of skilled people who were hired to think, spending their days moving data from one box to another.Welcome back to The Next Biz Thing. I am Markus J. Diplama, and every episode I go looking for the companies that are quietly building something better, the ones solving problems that most of us have simply learned to live with. Today I want to talk about a business in the Netherlands that has built its entire identity around one deceptively simple promise: stop doing the manual work. Let me introduce you to Radorfa ICT Group.Radorfa is a Dutch technology company, and the line they lead with on their own website is refreshingly blunt. Stop met handmatig werk. Automatiseer je bedrijfsprocessen. Stop with the manual work. Automate your business processes. There is no jargon in that. No talk of synergies or paradigms. Just a direct statement of what is wrong and what they intend to do about it. And I have come to appreciate companies that lead with the problem rather than the product, because it tells you they have actually sat in a room with a frustrated operations manager and watched the problem happen.Here is what makes Radorfa genuinely interesting to me. Most technology companies pick a lane and stay in it. You have the managed service providers who keep your network running and your firewalls patched. You have the software houses who build you a custom application and then hand you the keys. You have the ERP consultants who live inside one platform. And you have the Microsoft specialists who handle your email and your Teams and your SharePoint. Four different companies, four different contracts, four different account managers, and four different answers when something breaks in the gap between them.Radorfa's position is that those gaps are the whole problem. Their tagline is Een partner, alle ICT. One partner, all ICT. And they have built the company to actually stand behind that rather than just print it on a brochure. Under one roof they run ICT management and security, including network management, cybersecurity, firewall protection, monitoring, backup, and round the clock support. They run Microsoft 365 as a specialism, which covers email migrations, Exchange management, SharePoint, Teams, security, workplace management, and Power Automate. They implement and support Odoo, the ERP platform, including migrations, process optimisation, and custom modules. And they build software from scratch, web applications, Windows applications, automations, API integrations, dashboards, and the connectors that make separate systems finally talk to each other.Now, on paper that is a long list. But listen to what it actually adds up to in practice, because the combination is the point. Imagine you are a mid sized log