What if people could spend 80% of their time at work doing things that gave them joy? That was the question Happy’s Managing Director Cathy Busani asked herself that still informs her work, now 27 years later.What Cathy found is that when people spend time doing the things they’re good at, their work feels more effortless, and thus more joyful. In this chat with Henry, Cathy lays out her strengths, and how Happy’s approach has evolved over time.Cathy’s three tips for creating happier workplacesPut your people at the heart of what you do.Start from a premise of believing the best.Stay curious.LinksRalph & Katie – the A Word spin-off show mentioned by MaureenPre-approval: What is it and why should you do it?Recruit for Attitude, Train for Skill in PracticeDo you celebrate mistakes?