Episode Summary
🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://www.savor.fm/Reputation management has become crucial for restaurants in the digital age, with online reviews significantly impacting success. Shereen Qumsieh, CEO of Akira, emphasizes leveraging AI and data analytics to gain deeper insights from customer feedback, enabling restaurants to identify trends, address issues quickly, and drive innovation. The future of reputation management involves conversational AI interfaces for instant insights, turning customer feedback into a valuable data asset that can improve operations and guest experiences.AIRepManagement #RestaurantTech #CustomerInsights📈 Learn More ~ Restaurant Power Index featuring the top 50 brands' performance in consumer sentiment based on 12 performance markers in food, service, and overall brand consumer sentiment. The RPI features historical and current sentiment analysis for key brands based on the overall market sentiment data. Subscribe for weekly reports on the top brands in the restaurant industry. https://www.savor.fm/restaurant-power-index