Carol Ventresca and Brett JohnsonSelf-Improvement, Education

Episode Summary

If you’re leading a business or organization and want to separate marketing myth from practical strategy, this conversation will give you the clarity—and courage—to build real momentum for growth.We sit down with returning guest Darlene Ziebell—an accomplished entrepreneur, business consultant, strategy specialist, and multi-book author—to unpack the real story behind successful marketing for small businesses.As business owners face rising costs, dwindling customer bases, and mounting challenges, the temptation to lean on marketing as a quick fix has never been stronger. But is throwing money at the latest digital tools or platforms really the answer?Darlene Ziebell draws on more than 30 years of experience, from founding her own seven and eight-figure companies to consulting for both startups and Fortune 1000 giants, to reveal why most companies struggle—not from lack of effort, but from missing strategic alignment.In this episode, you’ll hear why marketing works best as an integrated ecosystem, not just a checklist of trending tactics; how vanity metrics can lead you astray; and the critical difference between having a real business strategy and chasing every shiny new marketing object.Darlene Ziebell also shares lessons from her own clients, explains the pitfalls of the “post and hope” approach, and outlines the foundational questions every owner must answer before investing in marketing.If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast!Key Takeaways:Strategy First: Marketing tools are just tools—not miracles. Without a foundational business strategy, even the best marketing is just expensive noise. (15:19)Measure What Matters: Forget likes and hits—focus on leads, conversions, customer acquisition costs, and revenue. Everything else is just noise. (12:00)Narrow Your Niche: Don’t fear choosing your target market. Trying to sell everything to everyone guarantees failure. It’s leaders who define their lane and stick to it that win. (16:12)Moments04:24 Entrepreneurship and business consulting experience07:45 Using tools to drive impact11:03 Starting in podcast consultancy13:44 MBA insights for small business17:39 Knowing your customer21:37 Rebuilding marketing foundations25:26 Smart money decisions early29:01 Misinformation and fake social media stats31:36 The importance of business strategy33:26 Getting rejected early onWe would love to hear from you.Give us your feedback, or suggest a topic, by leaving us a voice message.Email us at hello@lookingforwardourway.com.Find us on Bluesky and Facebook.Please review our podcast on Google!And of course, everything can be found on our website, Looking Forward Our Way.Recorded in Studio C at 511 Studios. A production of
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