Value for Value ⚡️
Don't Blame the Customer
Episode Summary
Daniele Catalanotto and Guy Martin discuss principle number five from the Service Design Principles 1-100 book, written by Daniele. 00:00 Open 00:06Welcome 00:53 Don’t Blame the Customer 03:40 An explicit example 06:40 Outro Interested in the book, Service Design Principles 1-100? Check out thespecial offer just for podcast listeners. Support us with Value 4 Value Find out more about “Value 4 Value” here: https://value4value.info/ Time - ... Show More